12-13 November 2019
Melbourne Convention & Exhibition Centre

12-13 November 2019
Melbourne Convention & Exhibition Centre

Back to agenda

A crash course in innovation strategy from a Big Four bank

Orange Room
Apps Live
Best Practice

Innovation is pushing banks to solve problems in new ways, such as Human Centred Design and the Agile delivery methodology. These approaches drove the closely guarded secret project to connect to Apple Pay, and ANZ’s reinvention of bank feeds (just released). Learn the principles of Agile and Human-Centred Design and how to apply them in your firm.

Key Takeaways:

  1. Discover the agile methodology that works for a 10-staff accounting firm as well as a 50,000-staff bank
  2. Find out how to use research to add features to your services that customers desperately want
  3. Learn how to add bank accounts directly to accounting software from your banking portal (with two years’ history)